SMMI BOOKING Terms and Conditions - 2024
SNOWY MOUNTAINS MOTOR INN
Booking Terms and Conditions - 2024
Payment of Booking Deposit
Snowy Mountains Motor Inn (SMMI) requires a Booking Deposit of $1,000. Schools also have an obligation to adhere to the Booking Conditions and agree to pay the cancellation fees as set out below. To avoid such fees, Schools/Organisations need to establish their commitment to the program early and secure relevant organisational information in advance.
Cancellations Fees
Due to the inability to fill reservation space left by late cancellations, Cancellation fees are essential. We understand the difficulty in finalising details but it is critical for Schools/Organisations to collate this information early to ensure no fees are charged. Change in numbers does NOT constitute any cancellation fees BUT it could result in additional costs of the excursion. Group booking demand during winter is extremely competitive and large drops in numbers / last minute cancellations means the motel can potentially run at significant losses.
20% OR GREATER drop in numbers within 8 weeks prior to travel date will incur a 50% fee for each cancelled student below the 80th percentile.
e.g., a group booking of 100 people that drop to 75 within 8 weeks of travel will incur a fee of (100-75) = 5 x 50% of the room rate.
Cancellation period
More than 20 weeks
Between 20 to 15 weeks prior to arrival
Between 15 weeks and 10 weeks prior to arrival
Between 10 weeks & 8 weeks prior to arrival
Between 8 and 6 weeks prior to arrival
Within 6 weeks of arrival
All cancellations must be provided in writing.
Cancellation fee
FULL REFUND of deposit
Loss of deposit / or $1000 if no deposit paid
10% of total trip booked according to the Confirmation Details
30% of total trip booked according to the Confirmation Details
50% of total trip booked according to the Confirmation Details
full amount of the trip must be paid according to the Confirmation Details
Notice of Liability
The School/Organisation agrees to:
accept responsibility for damages caused by the group during their stay
abide by the conditions of payment, including the cancellation policy as detailed above
ensure that any children in the group are supervised at all times as a requirement of their Duty of Care
Please note: Allergies are serious issues and should be treated in the same manner as medications. Whilst we attempt to accommodate special diets and allergies where possible, the ultimate duty of care remains with the accompanying teachers to ensure they receive the correct food. As we do not know the children, it is the teacher’s or the accompanying parent’s responsibility
to ensure the students receive the correct meals. If you are worried about your child, we are more than happy for you to send special food / meals with them, but we take no responsibility for administering these special foods.
General Obligations
The School/Organisation agrees to return the appropriate information by the required date:
Item
Final Details Sheet
Special Requirements and special menus
Ski Hire Details
Any alterations to details or final numbers
Payment for Trip
Due term
14 days prior to arrival minimum
14 days prior to arrival minimum
14 days prior to arrival minimum
As soon as possible to ensure transport requirements are met
Paid in Full 7 days before arrival or brought on the excursion
Refund
If participant numbers decrease after payment or prior to departure at late notice, SMMI will provide a refund wherever possible on application. A refund is conditional on venues, attractions or third parties providing a refund for the reduction in quoted numbers and not Charging SMMI. No refunds can be given within 2 weeks of the arrival date. Students should take out travel insurance if this is a concern.
Disclaimer
To be agreed by an authorised person from the Travel Agency or travelling group:
I hereby warrant SMMI that I am authorised to enter into this agreement and as such accept full responsibility for the School/Organisations adherence to the Booking Conditions
I HAVE READ AND UNDERSTAND THIS AGREEMENT AND I AGREE TO THE TERMS AND CONDITIONS